FAQs

No, our products are 100% filler-free. We utilize Organic Nu-FLOW® Rice Hull as a natural, free-flowing, fine powder that acts as an anti-caking agent. This ensures the purity and efficacy of our supplements without unnecessary additives. ​

Absolutely! Both "Glow With Your Gut" (A.M.) and "Rest & Digest" (P.M.) are formulated for daily use and are designed to complement each other. "Glow With Your Gut" supports skin and gut health throughout the day, while "Rest & Digest" promotes restful sleep and aids digestion in the evening.

Yes, Daily Chill is formulated to be safe for daily use and is designed to support your body’s stress response and mental clarity over time. However, for optimal results, we recommend taking it consistently for two weeks, followed by a one-week break. This cycling approach helps prevent your body from becoming too accustomed to the adaptogens, like ashwagandha, and ensures they remain effective. Taking short breaks allows your system to reset and respond better when you resume.

Hydrolyzed Collagen Peptides are formulated for daily use and can easily be added to your morning coffee, matcha, tea, or smoothie. With consistent daily use, collagen supports skin elasticity, joint health, and overall connective tissue. For best results, we recommend taking it every day to help maintain collagen levels as part of your wellness routine.

All of our products are proudly manufactured in Miami, Florida, in a GMP (Good Manufacturing Practice) and FDA-registered facility. We also conduct third-party testing on every batch to ensure quality, purity, cleanliness, and potency. This extra step confirms that our supplements are free from contaminants and meet the highest standards, so you can feel confident about what you're putting in your body.

Not at all. You can open the capsules and mix the contents into warm water, juices, or smoothies without compromising their effectiveness. This flexibility allows you to incorporate the supplements into your routine in a way that suits you best. ​

Yes, we offer a 30-day money-back guarantee. If you're not completely satisfied with your purchase, you may request a refund or exchange within 30 days from the date of purchase (minus shipping and handling). 

• Returns are accepted only within the U.S.
• Items must be in the same condition as received and in their original packaging.
• You must send the product back to be eligible for a refund or exchange
• Refunds are not applicable to any subsequent shipments, even if they are billed, paid, or shipped during this 30-day period.
• Refund will be issued once the product is received
• Refunds typically take 2-5 business days to process.

To initiate a return or exchange, please email us at hello@seraandmattina.com and allow 24 hours to respond to your inquiry. 

We're so sorry your order didn’t arrive in perfect condition. To help us resolve this quickly, please email our customer service team hello@seraandmattina.com with photos of the damaged product and packaging within 24 hours of delivery.  Once we receive the proof, we’ll initiate a replacement order for you right away.

 If you're contacting us via email, please allow up to 24 hours for a response. We're here to support you and will get back to you as soon as possible!

Yes, our subscriptions require a minimum of two charges. After that, you can cancel at any time through the online link in your email. The 10% discount and free shipping are part of a longer-term commitment, so if you're trying a product for the first time, we recommend choosing the one-time purchase option.

You can cancel your subscription anytime after your second charge by using either of these options:

• Click the link in the email you received when you first signed up for the subscription order.

Log in to your account at seraandmattina.com and manage your subscription from your customer portal.

To be safe, always speak to your doctor before taking any health products during pregnancy or breastfeeding. Including the products by Sera & Mattina.

Our products and services are not intended for children under the age of 18. 

Yes, we offer a discounted subscription service for our products along with bundle packages. Additionally, we run occasional promotions throughout the year. To stay informed about our latest deals and offers, we encourage you to subscribe to our newsletter.

No, our products are designed for all adults, regardless of gender (18 years or older). While we are a women-owned brand, our supplements are formulated to support the wellness needs of everyone.

Yes, every batch of Sera & Mattina supplements goes through third-party testing to ensure purity, cleanliness, and potency. This extra step helps verify that our products are free from harmful contaminants and meet our strict quality standards, so you can trust what you're putting in your body.